Frequently Asked Questions

Are the products Alimento offer suitable for me?

Alimento offer a range of tasty and nutritious products for people who can sometimes find it difficult to chew food but that have no problems swallowing normal drinks. We offer a range of tasty and varied soft meals and nutritious drinks that will support you in getting all the nutrients you need to keep healthy and full of energy.

Make sure you seek advice from a health care professional before making changes to your diet.

If you also have swallowing difficulties, you might not be able to take normal drinks or food and you might need specific food textures for your safety. You should seek advice from a healthcare professional such as your GP or practice nurse. They may need to refer you to a Speech and Language Therapist.

You can select the day on which your order will be delivered, subject to the guidance below. 

£5.00 delivery charge on orders below £20.00 

Free delivery on orders £20.00 and over 

Birds Eye Soft Meals are created using ‘timbales’, named after a French cooking technique of shaping foods.  Made by mixing food purees with egg, starch and spices, our timbales are combined with our delicious sauces to create a convenient and tasty frozen soft food meal.

All of the Birds Eye Soft Meals are microwaveable. For the best results, please follow the preparation instructions which can be found on the back of the meal and on the detail page on the website.

All of the Birds Eye Soft Meals represent approximately 1 typical full adult serving.

The Birds Eye Soft Meals are designed to be eaten immediately after heating.  Please do not reheat.

Allergen information can be found on the back of meal boxes and on the product detail pages on the website.

You’ll receive all of the meals frozen, so there’s no need to worry about using them straight away. Just pop the meals in the freezer and you’ll be able to enjoy them over a few months – just check the ‘best before’ date to see how long they’ll last

The meals are 19.5cm x  23.2cm x 3.8cm

Yes, we’re now offering a subscribe and save option, allowing you to have your regular order automatically generated and delivered on a schedule to suit you – and you’ll also save 10%. You can choose from weekly, fortnightly and monthly delivery options. Read more about how subscriptions work in our helpful guide here.

There’s no contract, so you can cancel or amend your subscription at any time. You can also pause it if you need a little more time or change the frequency of deliveries to better suit your circumstances.

Birds Eye Soft Meals are developed to be a suitable consistency for those at IDDSI level 7 (Easy to Chew), but they can also be adapted for IDDSI levels 4, 5 and 6 by following just a few simple steps. Click Here to find out more.